Landscape

Tuff Shed, a market leader in manufacturing durable, long-lasting “backyard buildings”, found itself faced with an unfamiliar foundation issue: a sales and product configuration process that relied on nine different software platforms. In order to address changing market dynamics and consumer buying habits, the company needed to reconsider the very core of its sales organization, streamlining existing assets into a single enterprise architecture capable of evolution, scale and speed.

Program

To guide the transition and transformation of Tuff Shed’s existing disparate sales and contracting tool set into a single, cohesive lead-to-revenue strategy and solution anchored by Salesforce CPQ.

Solution components

  • Transition all existing sales process to the Salesforce platform; Integrate various Salesforce apps and services, including: Sales Cloud; CPQ; KBMax; Service Cloud; Marketing Cloud; DocuSign; Conga Composer; Avalara; Geopoint; and Chargent.
  • Validate the program design and identify process gaps, overlaps and silos within the new sales architecture.
  • Optimize the CPQ process to enable unique product configurations and visualizations and route orders directly to manufacturing/build.
  • Provide ongoing support services to manage the administration, optimization and maintenance of the entire end-to-end solution, including Salesforce and third-party applications.

Impact

Tuff Shed leveraged our organization’s deep Salesforce expertise to manage this ambitious transformation initiative. Our three-pronged approach incorporated project management, solution architecting and declarative development, the combination of which helped Tuff Shed generate significant cost savings and operational efficiencies through smart platform design and integration.

The result? A foundation fit for the future.

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