Month: November 2018

Customer Retention: How a 1% Improvement Affects Annual Recurring Revenue

Customer Retention: How a 1% Improvement Affects Annual Recurring Revenue

By Jeff Klebine, VP of Advisory at Navint In the age of recurring revenue, customer retention is paramount—and yet, many companies fail to invest in an effective retention strategy. In fact, research shows that companies spend anywhere between 5 and 25 times more on acquisition efforts than on retention—this despite the latter tending to have […]

Practice Director Stephen Terry to be 2019 CODiE Judge for Best Billing and Subscription Management Solution

Practice Director Stephen Terry to be 2019 CODiE Judge for Best Billing and Subscription Management Solution

Chicago, IL — November 6, 2018 — Navint Partners, a business and technology consulting firm enabling organizations to monetize more effectively and operate more efficiently to create competitive advantage, today announced that Stephen Terry will be a SIIA CODiE judge for the category of Best Billing and Subscription Management Solution in 2019. The SIIA CODiE Awards are the […]