Navigate to Success via the Continuous Customer™
A Guide to Accelerate the Journey to Recurring Revenue
The cornerstone of any successful business is the ability to attract and retain customers. This is nothing new. What has changed is the digital nature of the new customer experience and the resultant expectations of customers in exchange for their business.
Businesses are rapidly digitizing their customer experiences and simultaneously transforming their customer relationships to focus on recurring flows of provisioning, consumption, and revenue.
This white paper is the culmination of over ten-years’ experience by Navint Partners in helping businesses navigate to the Continuous Customer™. This white paper covers the following topics:
- Benefits of cultivating Continuous Customers™
- Symptoms of a broken recurring revenue business
- Strategic and functional accelerators to developing Continuous Customers™
- Hidden or not so hidden barriers to Continuous Customers™
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